Shipping Policy

Shipping Policy – ANJIVA AYURVEDA

Effective Date: 13 September 2026

Thank you for choosing ANJIVA AYURVEDA, a brand of Success Eagle Global Marketing Pvt. Ltd. This Shipping Policy explains our order processing, shipping, delivery, and cancellation procedures.

Company: Success Eagle Global Marketing Pvt. Ltd. Brand: ANJIVA AYURVEDA Address: Ranaghat, Nadia, West Bengal – 741201, India

Domestic Shipping

We currently provide delivery services across India, subject to courier service availability at the customer's location.

Applicable shipping charges, if any, will be displayed at checkout before the order is confirmed.

Shipping charges may vary depending on:

• Order value

• Delivery location

• Product weight or dimensions

• Delivery method

• Promotional offers

Any applicable free-shipping offer will be clearly mentioned on the website or at checkout.

Order Processing

Orders are generally processed within 1–3 working days after successful order confirmation and payment verification.

Orders placed on Sundays or public holidays may be processed on the next working day.

During festivals, promotional periods, adverse weather conditions, courier disruptions, or other unforeseen circumstances, processing and delivery may take longer than usual.

Estimated Delivery Time

After dispatch, the estimated delivery time is generally 5–10 working days, depending on the destination and courier service.

Delivery timelines are estimates and are not guaranteed. Remote and rural locations may require additional delivery time.

Order Tracking

Once your order has been dispatched, tracking information may be provided through the registered mobile number or email address, where available.

Customers can use the tracking information provided by the applicable courier service to check the delivery status.

Accurate Delivery Information

Customers are responsible for providing complete and accurate delivery information, including:

• Full name

• Complete address

• PIN code

• Mobile number

• Other delivery instructions, where required

ANJIVA AYURVEDA will not be responsible for delivery delays or failed delivery caused by incorrect, incomplete, or inaccurate information provided by the customer.

If re-delivery is required due to an incorrect address, recipient unavailability, or other customer-related reasons, additional shipping charges may apply.

Delivery Delays

Delivery may be delayed due to circumstances beyond our reasonable control, including:

• Extreme weather

• Natural disasters

• Transportation disruptions

• Public holidays

• Festivals

• Strikes

• Courier-related issues

• Government restrictions

• Incorrect delivery information

• Unserviceable or remote locations

We will make reasonable efforts to assist customers in resolving delivery-related issues.

Damaged or Tampered Packages

Customers are advised to check the package carefully at the time of delivery.

If the package appears damaged, opened, leaking, or tampered with, customers should, where possible, refuse delivery or immediately contact our customer support.

For damaged or incorrect products, customers may be requested to provide photographs, videos, order details, and other information necessary to investigate the issue.

Undelivered or Returned Shipments

If a shipment is returned to us because of:

• Incorrect address

• Incomplete address

• Incorrect PIN code

• Recipient unavailable

• Customer refusing delivery

• Repeated failed delivery attempts

the customer may be contacted regarding re-delivery.

Additional delivery charges may apply for re-shipping, where applicable

Order Cancellation

Customers may request cancellation before the order is dispatched.

Once an order has been processed or dispatched, cancellation may not be possible.

If an order cannot be fulfilled by ANJIVA AYURVEDA due to product unavailability, technical errors, incorrect pricing, or other legitimate reasons, we reserve the right to cancel the order and provide an applicable refund.

International Shipping

At present, ANJIVA AYURVEDA primarily accepts domestic orders within India.

International shipping availability, if introduced in the future, will be subject to product eligibility, destination restrictions, shipping costs, customs requirements, and applicable laws.

Shipping Charges 

Applicable shipping charges will be communicated to the customer before order confirmation.

Promotional free-shipping offers may be subject to specific minimum order values, product restrictions, locations, or other terms mentioned with the relevant offer.

Contact Us

For questions regarding shipping, delivery, tracking, or an existing order, please contact:

Success Eagle Global Marketing Pvt. Ltd.
ANJIVA AYURVEDA
Ranaghat, Nadia, West Bengal – 741201, India

We will make reasonable efforts to assist you with your order and delivery concerns.